techcommdood

All things relating to technical communication, user assistance, management and leadership.

STC Summit Chicago Thoughts and Pass-Along

January 17, 2012 techcommdood

Rick Lippincott recently posted this to a STC leadership listserv (subject line and all). I am reproducing it here with his permission as it contains info that the general public interested in the STC Summit should be aware of. Thanks to Rick for the heads-up! STC Summit Chicago Thoughts and Pass-Along Something that might be [...]

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Bringing social publishing and behavior analytics to traditional UA tools

September 30, 2011 techcommdood

Yesterday MindTouch announced integration with many popular desktop publishing and user assistance development tools, bringing the power of the user experience-based platform to a wider spectrum of content authors. This is huge for companies that want to make that leap to stronger customer engagement and study/improve the user experience with their provided content, but have [...]

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Advice on Building Online Communities

May 26, 2011 techcommdood

Here’s a recording of the Lightning Talk I gave on building online communities at the 2011 STC Summit. For those unfamiliar with the presentation format, it’s 5 minutes total presentation time, 20 slides, 15 seconds per slide, and zero control over timing and transitions. Thanks to Ben Woelk for the recording! Link: Advice from the [...]

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STC student members get a vote!

May 17, 2011 techcommdood

A bit of old news now (almost 24 hours old) but last night the STC membership voted to approve the proposed amendment to the bylaws allowing students an equal vote in STC elections and decisions. You can read the official announcement on STC Notebook. I’d just like to personally thank the 100+ members who attended [...]

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Post-STC Summit Dinner Plans

April 18, 2011 techcommdood

I’m organizing a very informal dinner the evening of May 18th for all those who will be “stuck” in Sacramento after the STC Summit. You can RSVP using the button below. More details as the day draws near and number of attendees is known.

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My new business card

April 13, 2011 techcommdood

Sarah O’Keefe was kind enough to make me a new business card for my trip to Sacramento. Now Tony Chung offers a QR code: And why not add a theme song while we’re at it? Weezer – Troublemaker

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An apology and a goodbye to STC

March 30, 2011 techcommdood

I was fortunate that my daughter had a school concert this evening. It allowed me time to compose my emotions before composing this post. By now most people following #stcorg on Twitter have heard about the delay I and one other inadvertently caused the rollout of MySTC. I completely and sincerely apologize for causing this. There was [...]

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Yes, another STC post – meaningful engagement

March 4, 2011 techcommdood

Sorry for yet another post about STC, but seeing all of the Tweets lately – from very involved, active, experienced and influential STC members – about either not renewing or renewing for likely the last year, I have to ask… Is STC finally serious about real, meaningful, significant change? I mean outside of Project Phoenix, [...]

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STC equal vote proposal submitted to STC Board

March 3, 2011 techcommdood

Thank you to everyone who has signed and/or promoted the petition to give students (the only member group barred from voting) an equal vote in STC affairs. I submitted the petition to the Board yesterday via email, copying in the STC Presidents list as well as the SIG Leaders list as witness to the delivery. [...]

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STC voting equality petition follow-up

March 2, 2011 techcommdood

Thanks to everyone who has already signed the petition. We are very close to having enough signatures to present it to the Board (formally). Some numbers as of writing this post: Current number of valid signatures: 46 1 non-member (doesn’t count toward total, but thanks for the support!) 8 members 33 senior members 2 associate fellows [...]

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