MadCap offers MadCamp training seminar

July 14, 2010 Uncategorized

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I received the following email and thought to share it with you all.
MadCap Software would like to remind you there is still time to signup for MadCap’s MadCamp, the 4-day intensive training seminar covering a range of technical writing topics, including advanced single-souring and CSS development.
The exclusive 4-day training seminar will cover:
* Basic/Intermediate [...]

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Should STC Summit adopt social media event tools?

July 13, 2010 Conferences

I’d posed this question in a few circles to mixed feedback. While some agree it is more than time for STC to step up and employ more interactive/informative technologies, others seem averted to the idea, in some cases seeing it as an attack on those who aren’t riding the tech/social media trend.
The idea is simple: [...]

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I bit the wax tadpole

June 29, 2010 Humor

Image by Joseph Wu Origami via Flickr

Language is an amazing and beautiful yet dangerous thing, especially when crossing its barriers. Just as Coca-Cola learned about it’s Mandarin transliteration, I too recently discovered an interesting twist to my long-standing personal brand ‘techcommdood’. One of my LinkedIn connections wrote me with the following:
I can see the dude/dood [...]

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iPhone spelling suggestions (enough is enough)

June 28, 2010 Uncategorized

I’ve had my iPhone for about two years now, and although I am extremely happy with the device overall, there are still some features and behaviors that bother me. One in particular: the spelling suggestions that pop up when you’re composing on the iPhone.
The default behavior is to show one (not several, but one) suggestion [...]

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Beginnings of an idea: How I think STC should approach initiatives

June 22, 2010 Management

All this RFP talk on Twitter and on the SIG Leaders mailing list has got me to thinking: How can STC efficiently plan, track, and implement initiatives?
The RFP process is old-school. It’s slow. It’s tedious. STC Board doesn’t have time; they need to be attending to Board matters. STC Office doesn’t have time; they need to [...]

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RSS 101: How to subscribe to content feeds

June 21, 2010 Information Delivery

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This post is in answer to the STC-issued RFP for a RSS tutorial. I personally think a RFP is overkill, and since the web is littered with useful info about RSS already, I put together this quick and dirty 101 tutorial. I wrote it in 10 minutes, so please pardon its 101ness.
STC members [...]

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What gives you that feeling of accomplishment?

June 21, 2010 Careers

Image by aloshbennett via Flickr

I’ve been thinking lately about how to best shape my job search. I’ve been working as an independent consultant since my December 2008 layoff, and while I’m enjoying the work and the money it brings in, I’ve had a nagging feeling that something has been missing. While I can certainly apply [...]

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Chrome/WebHelp issue update with thoughts from a HAT vendor

June 10, 2010 Information Delivery

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As reported yesterday, an update to Google Chrome has crippled most browser-based Help formats as well as JavaDoc. Google has been active in developing a solution, as evident in reported incidents 46167 and 39767. While there is a current means around this, it involves bypassing file action restrictions via the command line, which [...]

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Latest Chrome update breaks locally viewed WebHelp

June 9, 2010 Information Delivery

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This was brought up today on techwr-l, and several people have confirmed that at least the latest build and perhaps the previous build of Chrome has issues displaying locally-viewed WebHelp generated from the following confirmed sources (there may be others):

RoboHelp
Flare
Help & Manual

If you encounter this issue, please report it to Google to call [...]

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Video as a need-it-now content delivery medium?

June 4, 2010 Content Development

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More and more I’m seeing references to videos for product walk-throughs and how-to information. While these are informative, I’m seeing a trend where as video is used more, context-appropriate traditional text-based information is in decline. When I have 30 minutes of down time, I enjoy watching these videos, but in the heat of [...]

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