A fresh start with familiar faces

by Bill Swallow on November 1, 2013 · 3 comments

in Content Strategy

Fifteen years ago I was a prolific listserv junkie. Back then it was the best way of communicating with others in the techcomm world, sharing information, learning new skills, and solving problems. Over the years I’ve met a lot of people, made many friends, and even ticked a few people off. (Yes, me. Can you believe it?) I also seemed to have engaged in a very long, slow, informal interview process that I’m happy to say has finally concluded.

As of today, I am officially working with Scriptorium. Sarah O’Keefe and I have always talked about working together, but we never seemed to find that mutually opportune moment. Until now.

Sarah was one of the first people I’d regularly chatted with online, back in the days when Quadralay was flirting with the idea of slapping a “version 2.0″ on WebWorks Publisher. We were a part of a handful of people who first dove head-first into the intricacies of physically mapping once traditional print content to online form. As you would expect, this small group chatted frequently, sharing how-to information, new discoveries, WTF moments, and helping each other troubleshoot projects.

Over the years our paths diverged a bit, though we kept in touch online and at conferences where I also came to know Alan, Simon, and most recently Gretyl. Scriptorium dove into the multichannel publishing arena and became widely known for their expertise in content strategy and of course all things DITA. My career took me on a bit of a roller coaster ride through content strategy, management and distributed team leadership, process improvement, and localization. Now that we are working together, I look forward to pooling our knowledge and experience to do some pretty nifty things.

I’m very happy to be hopping aboard Scriptorium. They are a great group of people doing some pretty amazing work. They’re also big time foodies, like me, which will make for some excellent team outings when I visit the Durham, NC office (I’ll be remote from upstate NY).

Thanks again to everyone who congratulated me at Lavacon, where we kind of spilled the beans. I hope to see many of you at Intelligent Content in February!


Recording: Trends in TechComm 2013

February 1, 2013 Content Strategy

Tweet Thanks again to Sarah O’Keefe and Scriptorium for inviting me to co-present! Trends in technical communication, 2013 from Scriptorium Publishing  

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Webcast: Trends in Technical Communication

January 4, 2013 Content Strategy

Tweet Sarah O’Keefe from Scriptorium has challenged me to a battle of wits… TO THE PAIN! Sarah and I will discuss and debate what we see (or hope, or dread) as some of the more prominent trends in technical communication for 2013. You can follow along, ask questions along the way via the webcast chat, […]

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Content Development Resolutions for 2013

January 2, 2013 Content Strategy

Tweet For many this is the first work day of 2013. As with popular tradition, people across the world have made New Year’s resolutions. Many will focus on losing weight or otherwise getting in better shape, focus on their finances, or improve some other aspect of their personal lives. But what about work life or, […]

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Obligatory New Year’s Post

January 1, 2013 Odds & Ends

Tweet Happy New Year one and all! I’m squeaking in on the tail end of the first day of 2013 to fill you in on all the excitement this day has brought me. Are you ready?!?             [crickets]           Truth is I’ve been holed up all […]

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Consolidating Twitter Accounts

May 3, 2012 Odds & Ends

Tweet This is a call for thoughts/opinions. Over the years I’ve come to use 3 different Twitter accounts for my own needs. techcommdood started as a catch-all but over time was limited to techcomm and other professional content. It’s since become more conversational though still leans professional. billswallow started as a private account for close […]

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Homebrew 2/12: Amarillo IPA

April 30, 2012 Craft Beer & Homebrewing

Tweet Once again, I’m way late to the party when it comes to blogging my brewing. This will be brief, as I have 4 more brews to catch up on. (I’m making good on the brewing, but not the blogging!) My second batch of 2012 was another IPA, this time exclusively made with Amarillo hops. […]

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Homebrew 1/12 for 2012: Centennial IPA

March 4, 2012 Craft Beer & Homebrewing

Tweet I made myself a promise that I’d brew at least 12 batches of beer this year. Of course, I forgot to promise myself that I’d blog them. And so, about 6 weeks late, here’s the post for batch #1. I decided to go back to extract batches for my first few brews this year […]

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Sediment in craft beer

February 15, 2012 Craft Beer & Homebrewing

Tweet Reposting a comment I penned on FUSSYlittleBLOG as to why “chunks” appear at the bottom of some beers, and why it’s NOT an indication of the beer going bad. That crap you see at the bottom of a bottle of beer? That’s yeast and a slurry of proteins that have fallen out of suspension […]

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STC Summit Chicago Thoughts and Pass-Along

January 17, 2012 Content Strategy

Tweet Rick Lippincott recently posted this to a STC leadership listserv (subject line and all). I am reproducing it here with his permission as it contains info that the general public interested in the STC Summit should be aware of. Thanks to Rick for the heads-up! STC Summit Chicago Thoughts and Pass-Along Something that might […]

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